Terms of Service

1. Acceptance of Terms

By accessing and using Droply ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Droply is a platform that connects users seeking expert advice and services with qualified experts across various fields. Our platform facilitates:

• Expert discovery and profile browsing
• Consultation booking and scheduling
• Secure payment processing
• Communication between users and experts
• Review and rating systems

2.1 Communication Recording Policy

IMPORTANT NOTICE: By using the Droply platform, you acknowledge and agree that:

• All interactions, calls, and communications conducted through our platform are automatically recorded and stored, regardless of the type or purpose of the interaction
• This includes video calls, audio calls, text messages, chat communications, screen sharing sessions, and any other form of interaction or communication on our platform
• These recordings may be used by Droply for any purpose, including but not limited to quality assurance, training, legal compliance, marketing, research, and any other business purposes
• You consent to the recording and use of all your interactions and communications on the platform
• This recording policy applies to all users, including both experts and clients
• Recordings may be retained indefinitely at Droply's discretion

If you do not agree to this recording policy, you must not use the Droply platform.

3. User Accounts

3.1 Account Creation

To use our platform, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Types

Our platform supports two types of accounts:

• User Accounts: For individuals seeking expert services
• Expert Accounts: For professionals offering their expertise

4. Expert Responsibilities

Experts using our platform agree to:

• Provide accurate information about their qualifications and expertise
• Maintain professional standards in all interactions
• Honor scheduled appointments and commitments
• Provide quality services as described in their profiles
• Comply with all applicable laws and regulations
• Maintain appropriate professional liability insurance

5. User Responsibilities

Users agree to:

• Provide accurate information when booking services
• Respect expert time and professional boundaries
• Pay for services as agreed
• Provide honest feedback and reviews
• Use the platform in accordance with these terms

6. Payment Terms

6.1 Payment Processing

All payments are processed securely through Stripe. By using our platform, you agree to Stripe's terms of service and privacy policy.

6.2 Pricing and Fees

Experts set their own rates for services. Droply may charge platform fees as disclosed at the time of booking.

6.3 Refunds and Cancellations

Refund policies are as follows:

• Cancellations made more than 24 hours in advance: Full refund
• Cancellations made less than 24 hours in advance: No refund
• Expert-initiated cancellations: Full refund to user
• Technical issues preventing service delivery: Full refund

7. Prohibited Uses

You may not use our platform:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the platform

8. Intellectual Property Rights

The platform and its original content, features, and functionality are and will remain the exclusive property of Droply and its licensors. The platform is protected by copyright, trademark, and other laws.

9. User-Generated Content

You retain ownership of content you create and share on our platform. By posting content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our platform.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the platform, to understand our practices.

11. Disclaimers and Limitations of Liability

11.1 Service Availability

We strive to maintain the platform's availability but do not guarantee uninterrupted access. The platform is provided "as is" without warranties of any kind.

11.2 Expert Services

Droply is a platform that connects users with experts. We do not provide the expert services ourselves and are not responsible for the quality, accuracy, or outcomes of expert services.

11.3 Limitation of Liability

In no event shall Droply, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the platform.

12. Indemnification

You agree to defend, indemnify, and hold harmless Droply and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

13. Termination

We may terminate or suspend your account and bar access to the platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

14. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Droply operates, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these terms or your use of the platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: admin@droply.live
Platform: Droply